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Product Questions
How much of the POLYWOOD plastic lumber is recycled?
Does POLYWOOD material contain wood or natural fibers?
What is HDPE?
Does the color of POLYWOOD lumber run all the way through the material?
How much do POLYWOOD chairs weigh?
What is the weight capacity of POLYWOOD chairs?
Is your furniture waterproof?
Does POLYWOOD material fade?
Can I paint my POLYWOOD furniture?
Can POLYWOOD material be sanded?
Can I keep my POLYWOOD furniture out all year round?
How do I clean POLYWOOD furniture? Can I power wash my furniture?
Does POLYWOOD furniture have a warranty?
Where can I find the serial number for my POLYWOOD furniture?
What type of hardware is used in POLYWOOD furniture?
Is assembly required?
What are POLYWOOD cushions made from?
Are there cleaning recommendations for POLYWOOD cushions?
Do POLYWOOD seat cushions have ties to attach them to the furniture?
Can I order a different color combination for deep seating sets than is shown online?
Do you recommend covering POLYWOOD furniture?
Is it possible to clean and sanitize POLYWOOD furniture?
Should I remove the plastic film from my POLYWOOD medallions?
How do I clean POLYWOOD aluminum furniture?
Does POLYWOOD aluminum furniture color fade over time?
Can POLYWOOD aluminum furniture be left outside?
Does POLYWOOD aluminum furniture need to be covered or stored?
Can I use POLYWOOD furniture on the shallow ledge of my pool?
What is marine-grade resin?
How do I clean marine-grade resin furniture?
Will my furniture fade or get damaged if left on my pool ledge year-round?
Do I need to cover or store my marine-grade resin furniture?
Service Questions
Do you ship to Alaska and Hawaii or outside the U.S.?
Is there a minimum order required to qualify for free shipping?
Do you charge sales tax?
What is your return policy?
How can I initiate a return?
Do you offer material samples?
How can I cancel my order?
How long will it take to ship my order?
Where can I check the status of my order?
Where can I submit a warranty claim?
Where can I see POLYWOOD furniture in person?
I work for an interior design company. How can I get set up to purchase POLYWOOD furniture for my clients?
I work for a commercial business and would like to purchase furniture for it. How can I apply for a commercial account?
Who do I contact for a donation for my business/organization/group/team/etc.?
What is White Glove Delivery?
Can I still check out as a guest?
